Below, you’ll find answers to some of the most common questions about our clocks, orders, and services. If you don’t see your question here, we’re always just a message away.
Yes. Every clock at Time On My Side is designed and handcrafted by skilled artisans. Because of this, each piece may have slight variations in color, grain, or finish, making your clock truly one of a kind.
We use premium-quality materials such as sustainably sourced wood, durable metals, and high-precision clock mechanisms. Our goal is to balance durability with artistic beauty.
Delivery times vary depending on your location. Typically, orders are processed within [X business days], and shipping may take [X–X business days]. Once your order ships, you’ll receive a tracking number to monitor its journey.
We want you to be fully satisfied with your purchase. Eligible items may be returned within [X days] in their original condition. Please refer to our Refund Policy for full details.
To preserve the beauty of your clock, dust it gently with a soft cloth. Avoid harsh chemicals, direct sunlight, or excessive moisture, as these may damage the materials. With proper care, your timepiece will remain elegant for years to come.
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